Fiona
Fiona is the Supple Calmness Queen. As co-owner of Supple, she keeps all cylinders running smoothly in her dual role as Manager + Lead Esthetician.
Clients are often surprised to learn that Fiona is a seasoned skin therapist who has honed her skills for more than 10 years. It may be her youthful complexion that deceives them:)
A longtime client dubbed her calls her “kitten paws” because her touch is so soothing, but you can trust that she is committed to leaving no pore unturned!
A Bay Area native, Fiona returned to California after attending High School + college on the East Coast. She continued her education at The Cinta Aveda Institute in San Francisco where she studied Aesthetics. Upon graduation became a Licensed Esthetician in 2011 + began her career at Supple.
She has continued her professional development with ongoing education becoming both a certified HydraFacial + Acne Specialist. In addition she is a Bio-Therapeutic Therapist, a Skincare Advocate for Impact Melanoma + a member of Associated Skincare Professionals. Currently she is studying to become certified in Gua Sha facial massage.
Fiona is always ready to help you with your skincare concerns. She loves to share what she has learned + teach clients how to put their best face forward.
“I love to help people feel better about their skin . When I see their skin improve, I feel like I have done something special. I have had struggles with my own skin, so I really get it when someone’s skin is challenging them. I am honest with my recommendations but I am not going to push clients into purchasing products or treatments. I am excited if after a treatment, a client not only feels + looks better, but has also learned something about their skin.”
When not at Supple, Fiona loves nothing better than the beach. A true mermaid ( but one who always wears her sunscreen ! ) she heeds the siren call of Cape Cod + Mexico whenever she can.
ISabelle
For as long as Isabelle can remember skincare + holistic medicine have been a part of her life. Her French father comes from a family with a history of Eczema. Her Mexican mother introduced her to holistic wellness.
Living with Eczema Isabelle had to learn how to care for her skin. Every outbreak was like solving a different puzzle + really helped her understand the complexity + individuality of the skin. To this day dealing with her Eczema can be a struggle, but with the knowledge she has acquired from training. she finds it easier to treat + manage.
She grew up with her mother teaching her about natural ingredients + solutions for holistic health with techniques that have been passed down for three generations. Isabelle’s personal struggle with Eczema along with her family’s holistic approach to health has fueled her passion for Esthetics.
When she is not in the treatment room Isabelle enjoys spending time traveling, listening to live music + hanging out with family and friends. At Supple Skincare, Isabelle strives to create a relaxing + educational experience for her clients. “My goal is to make each guest feel their best inside + out.”
Emjay
Emjay’s journey to becoming a professional skin therapist is rooted in her passion for the performing arts. She has used makeup as an outlet for artful expression on the stage since age four. For the past fifteen years, she studied mindfulness, meditation and hatha yoga which drew her attention away from makeup + towards skincare. “I believe skincare is the ultimate form of selfcare and selflove. The treatment room is a breeding ground for healing, both intrinsically + extrinsically, as mind follows body.'“
In 2019, she attended the San Francisco Institute of Esthetics and Cosmetology, where she began face, body and LED light therapy treatments. She also attended classes at the Dermalogica Learning Loft in Pleasanton and became trained to enhance treatments with Bio-Therapeutic equipment, microdermabrasion, high frequency + galvanic. After she became a licensed Esthetician, she also received certification as an eyelash technician. She also trained with Oncology Spa Solutions, whose aim is to help salon professionals gain necessary skills to meet the unique needs of clients undergoing cancer treatment, as well as cancer survivors.
Whether you find Emjay at our front desk or in the treatment room you will find her to be unfailingly friendly, knowledgable and fun. “My mission is to guide each client towards their skin goals while maintaining a tender internal monologue. We can love ourselves through anything, because the real healing belongs within the journey, not the destination.”
When not at Supple, she loves spending time with her cat , her nephew, hiking, practicing Iyengar yoga, singing + playing music!
Courtney
Courtney grew up in the Bay Area in a home where her Mother who operated a preschool. When she was old enough she began working with children + it came to her so naturally. She is a such a nurturer! Working with children is something she has always loved + she especially loves seeing the world through their innocent eyes. It truly warms her heart!
But after working with children for over 15 years she found herself at a crossroads + wanted to make a career change. She choose massage therapy because is suited her nurturing temperament. Now in a pampering environment, she finds helping her clients improve their physical, mental, emotional + spiritual well-being to be very satisfying.
Courtney graduated from the National Holistic Institute in Emeryville, CA. She is Certified through CAMTC and she is also a member of AMTA. She continues to expand her knowledge and experience by attending classes + workshops to enhance her skills + to better serve her clients.
She believe’s everyone can benefit from massage! “It is my mission to intuitively customize each session to achieve my clients goals + to help facilitate healing to the individual as a whole. Nurturing our bodies, preventive healthcare + finding balance in life is the key to being our best selves. I would love to help you on your path to total wellness.”
In her free time Courtney loves being a mother, spending time with her family + grand-pup, traveling, being in nature (especially at a beach) . She also loves spending some time alone to reset and recharge!
Returns Shipping FAQs
RETURNS + SHIPPING
In compliance with Covid-19 safety regulations, we are unable to accept returns until further notice.
Thank you for respecting this policy which ensures product integrity + safe practices.
Should you receive a package that is damaged upon receipt, please take a photo and email to: hello@suppleskincare.com. We will replace damaged goods or issue a refund.
FREE Shipping on all orders over $75, $7 flat rate shipping on all other orders. We ship via FEDEx, UPS or USPS Priority Mail.
We fulfill orders within 24 hours of receipt but delivery delays continue, thank you for your patience.
FREQUENTLY ASKED QUESTIONS
What is a Hydrafacial + is it right for me?
HydraFacial is a non-invasive, painless medical grade facial treatment provided by highly trained technicians like us. Loved by the medical community, beauty editors and celebrities alike, HydraFacial utilizes award-wining patented technology to detoxify, rejuvenate + protect your skin. It delivers immediate results and long-term benefits without downtime or irritation.
Great for all skin types this treatment is highly effective at improving overall skin health. The treatment can be done in 30 - 45 minutes with no discomfort + we are able to address your specific skin concerns. While visible results are immediate, subsequent treatments amplify the results.
The unique Vortex-Fusion serum delivery is what sets HydraFacial apart from other procedures. The multi-step treatment cleanses, evenly exfoliates, extracts to remove impurities + dead skin cells, while at the same time replenishing vital nutrients, including Antioxidants, Peptides + Hyaluronic Acid.
Thanks to the the superior delivery system, these performing ingredients are able to more effectively mitigate environmental damage, reduce fine lines + wrinkles, plump + firm the skin .You can see + feel instant results, but longtime benefits are the goal.
During the age of Covid, Safe Beauty is of the utmost importance. Single use tips are used in each step of the process. Everything that is removed from your face goes into a sealed chamber. Ask your esthetician to show you after your treatment - it is so amazing to see what is removed from your skin! An automated cleaning process is mechanically initiated after each treatment is finished so there is never a chance of cross contamination.
This really is a next level treatment for the best skin of your life!
If you use Retin A it is recommend that you suspend use one week before your HydraFacial.
If you have had injectables it is recommended that you wait at least one week after receiving them before you having HydraFacial.
If you are pregnant or nursing, it is best to consult your Doctor before treatment.
What is LED Light Therapy?
LED Light Therapy is a pain free, non-invasive, soothing + rejuvenating skin treatment. Delivered by light emitting diodes, LED was originally developed by NASA as a way to heal wounds + stimulate plant growth in space.
Light therapy works like photosynthesis, the process by which plants absorb light from the sun + converts it to energy. Just like plants, our skin absorbs the energy of beneficial light + converts it into energy. LED light therapy delivers therapeutic, UV-free light rays that energize cells and stimulate the body’s natural process to build new proteins + regenerate cells. Light therapy provides the energy for cells to do their job at peak performance.
For pain management + treating inflammatory skin conditions such as rosacea, eczema + psoriasis LED Light Therapy reduces inflammation + increases circulation. Medically, LED is currently used in the treatment of cancer patients, including pediatric patients, diabetes + patients with autoimmune diseases. There is no downtime + no risk of unwanted side effects. A progressive, rather than aggressive, approach resistance to environmental damage is built over time.
For Age Management, LED stimulates the anti-aging process helping to improve skin tone + clarity. The natural biochemical reaction triggers the body to convert light into cell energy, increasing collagen + elastin production, increase circulation + oxygen flow while releasing toxins.
In treating Acne, LED has powerful anti-bacterial properties that reaches deep within the dermis to destroy the p-acne bacteria which causes breakouts. In addition to purifying skin, it helps to normalize oil production , shrink blemishes + help heal post inflammatory scarring.
There is no downtime or limit to the number of treatments you can receive. LED Light Therapy works progressively delivering skin correction + healing with each additional treatment. A single session is a great “pick me up” best for optimum results a series of treatments are offered in 15 or 30 minute increments. A series of treatments can be purchased as a package deal.
Most clients find it relaxing, comfortable + enjoy the benefits from this healing light which energizes cells deep within the dermis. Studies have shown that additional benefits of LED Light Therapy to offer increased relaxation + improved mood!
Not an appropriate treatment if :
You are using prescription strength Retinols.
You are taking medication that increases photosensitivity.
You are Epileptic.
You are pregnant.
You have recently had chemical peels
What is Microdermabrasion?
Microdermabrasion is a powerful + effective skin smoothing treatment. We use the newest wet/dry technology that is effective but not irritating. Biobrasion Trinity exfoliates the outer layers of the skin to slough off dead skin cell build-up + damage. It will soften fine lines, reduce sun damage, pore size + improve texture. The dramatic result is fresher, younger looking skin a noticeable reduction in the appearance of fine lines.
Not recommended if:
You are pregnant.
You have moderate Rosacea.
You have severe acne.
You have HIV, Hepatitis or Herpes.
You are using prescription strength Retinols.
You are an insulin dependent diabetic.
How do you treat Acne?
Not all acne is the same, so we will treat yours with focus on you + your particular skin condition. We will begin with a thorough examination of your skin, discuss your acne history , your current acne regimen, diet + lifestyle. Treating acne successfully requires consistent treatment with careful observation from a trained professional in conjunction with recommended at home care.
Nothing gives us more satisfaction that helping client gain control over their acne, so it no longer controls them . We want to give you the clear skin they you dreaming of. We will guide + support you every step of the way.
What is gua sha?
Gua Sha is a traditional healing technique from China. We use a Rose Quartz Gua Sha tools, which are smooth hand held paddles that gently massage facial facia muscles + stimulate energy points. This massage technique encourages healthy circulation, lymphatic drainage + releases muscle tension. The skin looks brighter, healthier, less puffy + more lifted.
Not recommended for areas of the face that have been treated with Botox or Fillers
Giving Back
We believe that the universe is exceedingly generous. When a farmer sows one seed, it is tended, watered + produces thousands of seeds. Supple believes in watering the seeds of our community. We know that by being in the flow of abundance, whatever we give, comes back to us many fold.
A few of the local organizations we support:
RYSE CENTER
The RYSE Youth Center in Richmond, CA is a youth center that creates safe spaces grounded in social justice for young people to love, learn, educate, heal + transform lives + communities. In everything they do, they work to ensure RYSE remains a consistent sanctuary of safety, compassion + justice for all youth.
Their programs are designed to provide youth with tools to build a better city. They envision a movement led by young people that ensures dignity for youth, their families + communities. Youth Organzing, Community Health, Media, Arts + Culture, Education + Justice are model programs that are respected across the country.
Supple made a commitment to support RYSE by donating 100% of the profits from our MASK PROJECT in 2020. We are sewed facial masks + sold them at Supple. We reached our goal of donating $5,000 to RYSE.
We hope to continue to partner with this organization on future projects.
The Albany Education Fund
Everything begins with education + Albany schools are very important to us as we are a part of the Albany community! A.E.F. supports the children, teachers + schools in our community. Established more than 20 years ago by Sally Outis, this nonprofit organization continues it’s dedication to maintaining the quality of Albany’s Schools, making them even stronger by providing additional resources for programs + classrooms
Charlotte Maxwell Clinic
In honor of the memory of Florence Elaine Wicks, the beloved Grandmother of our former massage therapist Kameron Wicks, Supple is a Platinum Supporter of The Charlotte Maxwell Clinic.
For 25 years the Charlotte Maxwell Clinic in Oakland has provided complimentary care for low income and underserved Bay Area women with cancer. By providing alternative therapies in Massage, Acupuncture, Guided Imagery, Body Movement, Nutritional, Herbal and Exercise therapies, they care for women as they undergo mainstream cancer treatment, all at no cost for the women they serve.